CinQ acts as a Data Controller for the personal data we collect and process. If you have any questions regarding your data, you can contact our Data Protection Officer (DPO):

We collect personal data to enhance our education, training, and coaching services. Specifically, we use data to:

• Provide personalized learning experiences and coaching programs.

• Maintain accurate records for ongoing or future training needs.

• Communicate relevant updates, resources, and opportunities aligned with your interests.

• Improve our platform, services, and user experience.

• Comply with legal and regulatory requirements.

Under GDPR, we process personal data based on:

• Consent: When you provide explicit consent for specific processing activities.

• Contractual Necessity: To fulfill agreements related to our services.

• Legal Obligations: To comply with applicable laws and regulations.

• Legitimate Interests: To enhance services, ensure security, and support business operations.

We collect and process the following categories of personal data:

• Contact Information: Name, email, phone number, organization details.

• Learning & Professional Data: Training history, progress, feedback, employer/company, job/role.

• Usage Data: IP addresses, browser type, activity logs, and interactions with our services.

• Financial Data: If payments are required for services, we securely process transaction-related data.

We collect personal data from:

• Direct interactions (e.g., registration forms, surveys, consultations, and event attendance).

• Online contact forms when users reach out to us.

• Course sign-ups, where users provide employer/company and job/role information.

• Professional platforms where you have shared information (e.g., LinkedIn).

• Corporate clients who provide data for team training or coaching engagements.

• Third-party service providers supporting our operations.

We implement strict security measures to safeguard your data:

• Cloud Security: Data is stored and processed using secure platforms with multi-layered security.

• Encryption & Network Protection: SSL/TLS certificates secure our websites and data transmissions.

• Access Controls: Only authorized personnel have access to your personal data.

• Staff Training: Our team undergoes regular training on data security and GDPR compliance.

We retain your personal data for as long as necessary to fulfill its intended purpose. If there is no meaningful interaction for seven years, we securely delete your information unless legally required to retain it longer.

We may share your data with:

• Corporate Clients: For organizational training and coaching engagements.

• Service Providers: Vendors supporting operational and marketing activities.

• Event Partners: Sponsors of industry events, white papers, or research initiatives you have engaged with.

Where possible, we anonymize or tokenize data before sharing and only share the necessary information to fulfill service obligations.

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent GDPR-compliant measures.

As a data subject, you have the following rights:

• Access: Request details about the data we hold.

• Rectification: Correct any inaccurate or incomplete data.

• Erasure: Request deletion of your data, unless legal obligations require retention.

• Restriction: Limit how your data is processed.

• Objection: Object to processing based on legitimate interests.

• Data Portability: Receive your data in a structured, machine-readable format.

You can submit a Subject Access Request (SAR) by contacting our Data Protection Officer:

Your request should include:

• Your full name as per our records.

• A description of your request and the rights you are exercising.

• Valid photo identification for verification.

We will acknowledge SARs within 72 hours and aim to resolve them within 30 days upon verifying your identity.

CinQ employs minimal automated processing, such as text or keyword analysis, to personalize learning experiences. However, human oversight is always maintained to ensure fairness and prevent biases.

In the event of a data breach, we will notify affected individuals and the relevant supervisory authority within 72 hours, in accordance with GDPR requirements.

As a company registered in France, CinQ falls under the jurisdiction of the Commission Nationale de l'Informatique et des Libertés (CNIL). If you believe your data protection rights have been violated, you may contact CNIL:

Our website uses cookies to enhance user experience. You can manage or withdraw consent at any time through our Cookie Declaration tool.

• Necessary Cookies: Essential for site functionality.

• Functional Cookies: Improve usability and personalization.

• Performance Cookies: Help optimize website functionality.

You can manage your cookie settings through your browser or our Cookie Declaration tool.

This policy may be updated to reflect changes in legal requirements or our data practices. Updates will be communicated via our website or directly to affected individuals.