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AI-enhanced Coaching

An illustration representing a team being coached.

Performance coaching

Live, multiplayer, and built for scale.

CinQ embeds real‑time coaching into a high‑context, AI‑enabled simulation, aligning decisions and driving performance.

Speed, clarity, and coordination across interdependent roles, incomplete information, and shifting conditions.

A screenshot of the CinQ coach view, with illustrations overlaid to represent live participant webcams typically used during workshops.

Real-time coaching for high-pressure team performance

CinQ treats teams as the unit of learning, not just individuals checking boxes.

This goes beyond simple post-event feedback: coaching happens live, using a built-in interface that gives facilitators live visibility of team behaviors, decisions, and skill gaps using:

  • Real-time behavioral capture.

  • An advanced pedagogical scaffolding (Tuckman, Bloom, Learning Zones).

  • A built-in 360° scorecard, aligned with Lencioni’s team model.

  • Peer-to-peer debriefing tools for reflective practice and feedback ownership.

built on research, activated through execution

CinQ’s coaching model is grounded in proven frameworks that explain how real teams operate in complex, high‑speed, AI‑enabled environments. These insights shape what we coach, how we measure, and where performance grows.

AI-era performance dynamics

Virtual worlds, real leaders | IBM & Seriosity

Game‑based environments mirror modern execution conditions: ambiguity, interdependence, distributed teams, and fast decisions. This research showed how leaders emerge through behavior, not hierarchy.

CinQ translates this into a live simulation where execution, coordination, and adaptability define success.

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real-time leadership execution

Leadership model | Deborah Ancona, MIT Sloan

Effective teams shift between four leadership domains: visioning, sensemaking, relating, and inventing. Performance depends on navigating these domains dynamically, in context.

Each CinQ mission integrates coaching prompts mapped to these dimensions, delivered live as teams act.

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from tension to shared performance

Team performance models | Tuckman & Lencioni

Teams must navigate tension, misalignment, and interpersonal dynamics to reach high performance. Trust, conflict, commitment, and accountability are not theoretical, they emerge through experience.

CinQ missions trigger these moments deliberately so they can be observed, coached, and developed in real time.

real-time coaching embedded in every session

CinQ coaches shape performance live, using integrated tools that surface behavior, guide teams in motion, and drive actionable growth. Coaching happens in the moment, through structured intervention, not after the fact.

A CinQ screenshot showing the Coach view observing a hacker player about to be cauight by a drone in real time.

Observe team behavior live

Gameplay data reveals decisions, coordination, and adaptability as they unfold.

A screenshot of some of the CinQ coach tools, which allow them to modify and direct the player experience in real time.

Prompt reflection and re-alignment

In‑game prompts keep teams on track under shifting conditions.

CinQ scorecard example: scoring grid from 1 to 5 across 4 categories: strategy & vision, teamwork & communication, evaluation & problem solving, execution & performance.

Map performance to capabilities

Our scorecard converts behavior into clear measures of collaboration, decision‑making, and execution.

Screenshot of the CinQ coaching interface with data + illustrations digitally added to represent the team players present during the visio call.

Drive data‑powered debriefs

Live metrics expose patterns and fuel targeted next‑step coaching.

[Graph]
[Sections]
Apathy (low skill, low challenge): Training that avoids challenge leads to stagnation and minimal skill development.
Boredom (high skill, low challenge): Traditional training emphasizes passive knowledge delivery and recall, with little focus on real skill development.
Anxiety (low skill, high challenge): CinQ surfaces capability gaps through real execution demands—where challenge meets interdependence.
Flow (high skill, high challenge): CinQ builds decision-making, coordination, and adaptability in live, AI-integrated conditions.
[Annotations]
Critical path: From average skill and low challenge, to high skill and high challenge.
Impetant (lower skill half of the quadrant): Low-challenge environments limit behavioral growth and coordination.

The coach’s role

CinQ coaches operate inside the simulation as active performance partners. They guide teams through complexity in real time, helping them coordinate, adjust, and execute more effectively as conditions shift. Using live behavioral signals, coaches:

  • Identify when teams are ready for greater challenge

  • Support clarity and alignment under complexity

  • Translate friction into forward capability development

Coaching happens where the work happens, turning dynamic team behavior into measurable improvement.

the experts guiding your teams

CinQ coaches are performance partners experienced in leadership, decision-making, and team operations in complex environments.

They bring deep expertise in human-AI collaboration, real-time team dynamics, and capability development, working inside the simulation to activate execution, not just observe it.

Headshot of Toby Coop, Elite Coach.

Toby Coop

President 

Business Transformation & Executive Coach

Headshot of Phil Yeoman, Elite Coach.

Phil Yeoman

Non-executive Director 

Data Literacy Coach

Headshot of Daniel Eppling, Elite Coach.

Daniel Eppling

Non-executive Director 

Leadership Coach

Headshot of Eric Lowry, Coach & Designer.

Eric Lowry

Founding Partner 

Coach, Designer & Developer

A mission-aligned coaching system

CinQ coaching is designed, not improvised: every mission is structured with embedded coaching triggers, mapped to key decision points, coordination challenges, and real-world execution dynamics.

Each simulation chapter creates space for coaches to activate learning and performance through:

  • Defined scenarios that reflect real team complexity

  • Targeted outcomes linked to behavioral capabilities

  • Embedded coaching opportunities tied to live decision-making

This system is detailed in the “CinQ coaches pedagogical workbook”, which supports certified coaches in driving clarity, iteration, and measurable growth.

in-game challenge / real-life situation learning outcome coaching focus
Navigating uncertainty with incomplete mission data Strategic decision-making under ambiguity How does the team align when not everyone agrees?
AI teammate offers conflicting advice Human–AI teaming and trust calibration Do players challenge, trust, or ignore the AI?
Role bottleneck under time pressure Cross-functional coordination and adaptive leadership Who steps up, who freezes, who redirects?
Diverging objectives across team roles Shared goals and collaboration across constraints How do teams re-synchronize priorities?
Mission failure due to miscommunication Team accountability and communication clarity Where did the signal get lost? What patterns emerged?

This means every in-game moment is: coachable, aligned with business capabilities, and scored against observable behaviors.

Why this works

CinQ doesn’t teach theory, it activates performance: each simulation creates the conditions that reveal real team behavior, trigger live coaching, and deliver measurable insight.

Here is how CinQ shifts coaching from passive summary to embedded, system-driven performance feedback:

coaching element traditional training CinQ simulation
Feedback timing Post-session summary In-the-moment, observable
Behavioral insight Survey or quiz Actual decisions, team-wide impact
Coaching depth Generic or surface-level Role-specific, context-sensitive
Peer learning Informal or absent Embedded in team reflection moments
AI involvement None or scripted prompts Active AI teammate + system insights
CinQ portal interface, including the team scorecard, achievements, and team performance reports.

Team coaching that captures how performance really happens

CinQ measures how teams coordinate, decide, and adapt, together, during live missions.

The scorecard surfaces real team behavior across core execution dimensions:

  • Coordination under time constraints

  • Decision-making quality and leadership tradeoffs

  • Communication clarity across roles

  • Adaptability to AI input and unpredictable conditions

  • Trust, initiative, and shared accountability

It delivers a behavioral performance snapshot that is actionable, at team-level, and built for capability growth.